Effective Date: January 15, 2025
Welcome to Tagup Pro! These Terms of Service (“Terms”) govern your access to and use of our web and mobile applications, our website (tagup.pro), Progressive Web App, and any other software, services, or features provided by Tagup Pro (“we,” “us,” or “our”), a North Carolina limited liability company.
Please read these Terms carefully. By creating an account, installing our Progressive Web App, or by accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Service.
1. Description of Service
Tagup Pro provides a professional relationship management platform designed to help you systematically track, nurture, and strengthen your business relationships (“Service”). The Service allows you to:
- Contact Management: Store and organize comprehensive professional contact profiles with photos, contact details, social media links, and messaging app handles
- Interaction Tracking: Track interactions through TagUps (meeting logs and interaction records), maintain conversation history, and view relationship timelines
- Task Management: Create, prioritize, and manage relationship-specific tasks with due dates and priority levels (Low, Medium, High)
- Follow-up System: Schedule and manage follow-ups with support for recurring schedules and automated reminders
- Notes and Documentation: Maintain personal notes and observations about your professional relationships
- Analytics and Insights: Analyze relationship patterns, network health, and interaction trends through dashboard visualizations, charts, and statistics
- Search and Organization: Search, filter, and sort your contacts by relationship type, tags, names, and custom criteria
- Multi-Device Access: Access and synchronize your relationship data across multiple devices
- Customization: Personalize your experience with theme options (light/dark mode), custom preferences, and interface settings
- Progressive Web App: Install Tagup Pro as a standalone application with offline access capabilities
2. Progressive Web App Functionality
Tagup Pro is available as a Progressive Web App (PWA) that can be installed on your device. By installing or using the PWA, you acknowledge and agree to the following:
Installation and Access:
- You may install Tagup Pro on your device (desktop or mobile) for a standalone app experience
- The PWA can be uninstalled at any time through your device or browser settings
- Installation is optional; you can continue using Tagup Pro through your web browser
Offline Functionality:
- The PWA enables offline access to previously loaded relationship data
- Changes made offline will be stored locally and automatically synchronized when you reconnect to the internet
- New data cannot be loaded or synced without an active internet connection
- Offline functionality depends on your browser’s capabilities and settings
Local Storage:
- The Service uses browser storage mechanisms (localStorage, IndexedDB, Cache API) to store data locally on your device
- Locally stored data includes authentication tokens, user preferences, relationship data, and application files
- Service workers are installed in your browser to enable offline functionality and improve performance
- Cached data includes application assets (fonts, images, code files) and your relationship information
Automatic Updates:
- The PWA may automatically download and install updates to provide new features and security improvements
- You will be notified when updates are available and may choose when to apply them
- Updates are necessary to maintain compatibility and security
Data Synchronization:
- Your data synchronizes automatically between devices when connected to the internet
- In case of synchronization conflicts, the most recent change is typically preserved
- You are responsible for ensuring regular synchronization to prevent data loss
Storage Management:
- The PWA uses device storage space for cached data and offline functionality
- Storage usage depends on the size of your relationship database
- You can free up storage by uninstalling the PWA or clearing browser cache
- Your browser may impose storage limits on PWA functionality
Uninstallation:
- Uninstalling the PWA removes locally cached data from your device
- Your data stored on our servers remains accessible through the web application
- You can export your data before uninstalling to maintain local backups
3. Analytics and Tracking
Usage Analytics:
- We use analytics tools to understand how users interact with Tagup Pro and improve our service
- Analytics collect anonymous usage information including page views, feature usage, navigation patterns, session duration, and general performance metrics
- Usage data is anonymized and aggregated to protect your privacy
Cookies and Tracking Technologies:
- The Service uses cookies for essential functionality (authentication, session management)
- With your consent, we use optional cookies for analytics purposes
- You can manage cookie preferences through your browser settings or account preferences
- Essential cookies are required for the Service to function properly
Opt-Out Options:
- You can opt out of analytics tracking through your account settings
- We respect Do Not Track (DNT) browser signals for analytics tracking
- Opting out of analytics does not affect core Service functionality
Third-Party Analytics:
- We use third-party analytics platforms to collect and analyze usage data
- These platforms are contractually bound to protect your data and use it only for providing analytics services
- For more information, see our Privacy Policy
4. User Accounts
- Account Creation: To use the Service, you must create an account using valid authentication credentials. You agree to provide accurate, complete, and current information during the registration process.
- Account Responsibility: You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
- Eligibility: You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are of legal age to form binding contracts.
- Account Security: You agree to use a strong, unique password and enable any additional security features we provide.
Third-Party Authentication:
- You may create an account and sign in to Tagup Pro using third-party authentication services, including Google Sign-In
- By using third-party authentication (such as Google Sign-In), you authorize us to access and use certain information from your third-party account as permitted by that service, specifically your email address for account identification and authentication
- You remain responsible for maintaining the security of your third-party account (e.g., your Google account), including using strong passwords and enabling two-factor authentication where available
- You must comply with the terms of service and privacy policies of any third-party authentication provider you use
- Third-party authentication is subject to the availability, terms, and privacy policies of the respective service providers
- We are not responsible for any changes, interruptions, or discontinuation of third-party authentication services
Account Linking:
- When you sign in with Google for the first time, we create a Tagup Pro account linked to your Google email address
- You are responsible for ensuring you use the correct Google account when signing in
4a. Authentication and Account Security
Authentication Methods:
Tagup Pro supports multiple authentication methods for your convenience and security:
- Email and password authentication
- Google Sign-In (third-party authentication)
- Additional authentication methods may be added in the future
Your Security Responsibilities:
Regardless of your chosen authentication method, you are responsible for:
- Maintaining the confidentiality of your account credentials
- Using strong, unique passwords if using password authentication
- Enabling two-factor authentication on your Google account if using Google Sign-In
- Not sharing your account access with others
- Logging out from shared or public devices
- Reviewing your account activity regularly for unauthorized access
- Notifying us immediately of any suspected security breaches at support@tagup.pro
Password Authentication (if using email/password):
- You must use a strong password that is unique to your Tagup Pro account
- We use industry-standard encryption to store your password
- You can reset your password at any time through the password reset process
- We will never ask for your password via email or phone
Google Sign-In Authentication (if using Google):
- You must maintain the security of your Google account
- Your Google account security settings (password, 2FA) protect your Tagup Pro access
- You can revoke Tagup Pro’s access through Google Account Permissions at any time
- We recommend enabling two-factor authentication on your Google account
Account Recovery:
- If you lose access to your authentication method, contact support@tagup.pro
- We will verify your identity before providing account recovery assistance
- Recovery processes may take up to 48 hours for security purposes
5. User Data and Ownership
Your Relationship Data: You own all data you store in Tagup Pro (“User Content”), including:
- Contact information (names, emails, phone numbers, addresses, timezones)
- Profile photos and avatar images
- Social media links and messaging app handles (WhatsApp, Telegram, WeChat, Signal, etc.)
- Interaction records and TagUps (meeting logs and conversation summaries)
- Tasks with due dates and priority levels
- Follow-ups including recurring schedules and automated reminders
- Personal notes and observations
- Relationship categories, tags, and custom classifications
- Timeline data and relationship history
- User preferences, settings, and customizations
We do not claim ownership of your relationship data.
License for Service Delivery: You grant us a limited, worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing, maintaining, and improving Tagup Pro services for you.
Data Responsibility: You are solely responsible for the accuracy and appropriateness of your User Content. You represent that you have the right to store and manage the professional relationship information you enter into Tagup Pro.
Consent for Contact Data: You warrant that you have appropriate consent or legitimate business purpose to store contact information about the individuals in your Tagup Pro network, including:
- Contact details and profile photos
- Social media profiles and messaging app handles
- Personal notes and relationship observations
- Interaction history and communication records
6. Acceptable Use
You agree to use Tagup Pro responsibly and in compliance with all applicable laws. You will not:
Technical Misuse:
- Attempt to reverse engineer, hack, or compromise Tagup Pro’s security systems
- Use automated tools to scrape or extract data from the Service
- Interfere with other users’ access to Tagup Pro
- Overload or attempt to disrupt our servers or infrastructure
- Circumvent rate limits, authentication mechanisms, or security measures
- Attempt to access or modify service workers, local storage, or cached data for malicious purposes
Content Violations:
- Store contact information obtained without consent or through illegal means
- Upload malicious content, spam, viruses, or inappropriate material
- Use Tagup Pro to harass, stalk, or inappropriately contact individuals
- Share login credentials or allow unauthorized account access
- Store information about minors without proper authorization
- Upload copyrighted material without appropriate rights
Professional Misconduct:
- Violate confidentiality agreements or professional obligations
- Use Tagup Pro for illegal business activities or fraud
- Misrepresent your identity or professional relationships
- Bulk upload contact lists from unauthorized sources
- Use the Service to send unsolicited communications or spam
User Data Management:
- Maintain accurate and up-to-date contact information
- Respect the privacy and consent of individuals whose data you store
- Use offline functionality responsibly and sync regularly
- Manage local storage and browser cache appropriately
- Keep your installed PWA version updated when prompted
- Export your data regularly for backup purposes
7. Third-Party Services and Integrations
Authentication Providers
Google Sign-In:
- Tagup Pro uses Google Sign-In as a third-party authentication service to provide secure and convenient account access
- When you use Google Sign-In, you are agreeing to Google’s Terms of Service ( https://policies.google.com/terms) and Privacy Policy ( https://policies.google.com/privacy) in addition to these Terms
- We collect only the minimum information necessary from your Google account (email address, and optionally your name and profile picture) for authentication purposes
- You can review and manage Tagup Pro’s access to your Google account at any time through Google Account Permissions
Your Responsibilities:
- Maintain the security of your Google account, including your password and two-factor authentication settings
- Review and understand Google’s terms and privacy policies before using Google Sign-In
- Monitor the third-party applications connected to your Google account
- Notify us immediately at support@tagup.pro if you believe your Google account has been compromised
- Keep your Google account recovery information current
Our Responsibilities:
- Use your Google account information only for authentication and account management purposes
- Comply with Google API Services User Data Policy, including Limited Use requirements
- Protect the security of authentication tokens and data received from Google
Limitations:
- We are not responsible for the availability, security, or reliability of Google Sign-In services
- We cannot guarantee that Google Sign-In will be available at all times
- Changes to Google’s authentication services or policies may affect your ability to sign in
- We reserve the right to remove or modify third-party authentication options at any time with reasonable notice
Social Media and Messaging Platforms:
- Tagup Pro allows you to store links to social media profiles and messaging app handles
- Clicking these links will redirect you to third-party platforms and services
- We are not responsible for the content, privacy practices, availability, or terms of third-party services
Service Providers:
- We use third-party service providers to help operate Tagup Pro, including:
- Cloud hosting and infrastructure services
- Analytics and performance monitoring tools
- Content delivery networks for assets and fonts
- Authentication and security services
- These providers are contractually bound to protect your data
Your Responsibility:
- You are responsible for your use of third-party services accessed through Tagup Pro
- You should review the terms and privacy policies of any third-party services you use
- We make no warranties regarding third-party services
8. System Requirements and Compatibility
To use Tagup Pro effectively, you need:
- Modern Browser: A current version of Chrome, Firefox, Safari, or Edge with JavaScript enabled
- Cookies Enabled: Essential cookies must be enabled for authentication and core functionality
- Internet Connection: Required for initial login, data synchronization, and accessing new data
- Device Storage: Adequate storage space for PWA installation and local caching (storage requirements vary based on your relationship database size)
- Supported Devices: Compatible with desktop computers and mobile devices running supported operating systems
- Browser Updates: We recommend keeping your browser updated for optimal security and performance
Performance Considerations:
- Performance may vary based on device capabilities, browser, network connection, and data volume
- Some browsers may impose limitations on PWA functionality or storage capacity
- Older devices may experience reduced performance with large relationship databases
9. Intellectual Property
Tagup Pro retains all rights, title, and interest in the Service platform, including our software, algorithms, user interface, trademarks, logos, and documentation. You receive a limited license to use Tagup Pro for your professional relationship management needs. This license does not grant you rights to:
- Use Tagup Pro branding, logos, or trademarks for purposes other than normal PWA installation
- Copy, modify, or redistribute our software or service workers
- Create derivative works based on Tagup Pro
- Access our source code, proprietary algorithms, or backend systems
- Remove or alter any proprietary notices or labels
You may:
- Install our Progressive Web App on your devices for personal use
- Use app icons and branding as part of normal PWA installation on your devices
- Export your own User Content in provided formats
10. Service Availability and Data
Service Uptime:
- We strive to maintain high availability but cannot guarantee uninterrupted access to Tagup Pro
- The Service may be temporarily unavailable due to maintenance, updates, or technical issues
- We will provide notice of planned maintenance when possible
Offline Functionality:
- PWA installation enables offline access to previously loaded relationship data
- New data cannot be accessed or loaded without an active internet connection
- Features requiring real-time data (analytics, synchronization) are unavailable offline
- Offline functionality depends on browser capabilities and may vary by device
Data Synchronization:
- Changes made offline will sync automatically when you reconnect to the internet
- In case of synchronization conflicts, the most recent change is typically preserved
- You are responsible for ensuring regular connectivity to prevent data loss
- Synchronization may take time depending on the amount of data and connection speed
Data Backup:
- We maintain regular encrypted backups of your relationship data stored on our servers
- Backups are retained for 90 days before permanent deletion
- You are encouraged to export your data regularly for personal backup purposes
- We are not responsible for data loss due to browser cache clearing, device issues, or local storage problems
Data Export:
- You can export your relationship data at any time through your account settings
- Export functionality allows you to download your contact information and relationship records
- Export formats may evolve over time to provide better compatibility and functionality
- We recommend exporting your data regularly for personal backup purposes
Data Security:
- We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256)
- You acknowledge that no system is completely immune to security risks
- You are responsible for maintaining the security of your device and browser where data is cached locally
Updates and Maintenance:
- The Service may require periodic updates or maintenance that could temporarily affect availability
- PWA updates may require acceptance or browser reload to take effect
- Critical security updates may be applied automatically
11. Beta Program
During our beta period, you acknowledge that:
- The Service is provided free of charge for testing and feedback purposes
- Features may be added, modified, or removed based on user feedback and product development
- You may be invited to provide feedback about your experience using Tagup Pro through surveys, interviews, or in-app prompts
- Beta access may be limited and subject to capacity restrictions
- Service availability, performance, and stability may vary as we optimize the platform
- Some features may be experimental and subject to change or removal
- Your beta participation helps shape the future of Tagup Pro
Beta User Benefits:
- Early access to new features and capabilities
- Potential for special pricing or grandfathered features when transitioning to paid plans
- Direct influence on product development through feedback
12. Future Paid Services
- Transition from Beta: Tagup Pro may transition from free beta to paid subscription plans based on user feedback and feature development
- Pricing Notice: We will provide at least 30 days advance notice before implementing any paid subscription requirements
- Beta User Benefits: Beta participants may receive special pricing, promotional offers, or continued access to certain features
- Feature Changes: Some features currently available in beta may become premium features in paid plans, while core functionality will remain accessible
- Payment Terms: When paid plans are introduced, separate payment terms will apply and will be clearly communicated
- Grace Period: Existing beta users will receive adequate time to review pricing and decide whether to continue with a paid subscription
13. Termination
Your Right to Terminate:
- You may delete your Tagup Pro account at any time through your account settings
- Upon account deletion, we will permanently remove your relationship data from our servers within 30 days
- You can export your data before termination to maintain your relationship records
- Uninstalling the PWA removes locally cached data but does not delete your account; you must delete your account separately
Our Right to Terminate:
We may suspend or terminate your account if you:
- Violate these Terms of Service or our Acceptable Use policy
- Use Tagup Pro in ways that risk harm to other users or our systems
- Provide false information or misrepresent your identity
- Engage in illegal activities using our platform
- Fail to pay for subscription services (when applicable)
- Abuse our support services or engage in harassment
Effect of Termination:
- Upon termination, your license to use the Service ends immediately
- You must uninstall the PWA and cease using the Service
- Your locally cached data may remain on your device until you clear browser storage or uninstall the PWA
- We will delete your server-side data according to our retention policies (within 30 days)
- Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination
Effect of Account Deletion on Third-Party Authentication:
- When you delete your Tagup Pro account, we immediately revoke all authentication tokens, including those from Google Sign-In
- However, the connection to your Google account may still show in your Google Account Permissions until you manually remove it
- We recommend manually revoking Tagup Pro’s access in your Google Account settings after deleting your account
- Deleting your Tagup Pro account does not affect your Google account or other services
14. Disclaimers and Limitation of Liability
Service Disclaimer:
Tagup Pro is provided “as is” and “as available.” We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:
- The Service will be uninterrupted, secure, or error-free
- The outcomes obtained from using the Service will be accurate or repeatable
- The quality of the Service will meet your expectations
Relationship Management:
Tagup Pro is a tool to help organize professional relationships. We do not guarantee that using Tagup Pro will:
- Improve your business outcomes, career success, or relationship quality
- Maintain or strengthen your professional relationships
- Prevent loss of business opportunities or connections
- Provide accurate predictions or insights about relationship health
Data Accuracy:
- We are not responsible for the accuracy, completeness, or appropriateness of the relationship data you store in Tagup Pro
- You are solely responsible for the quality and legality of your User Content
- We do not verify or validate the information you enter
Progressive Web App:
We are not responsible for:
- Device storage limitations or conflicts with other applications
- Browser compatibility issues, updates, or restrictions
- Data loss due to browser cache clearing, device issues, or local storage problems
- Offline functionality limitations or synchronization conflicts
- Service worker installation failures or browser security restrictions
- Performance variations across different devices or browsers
Third-Party Services:
- We are not responsible for the availability, content, or practices of third-party services accessed through Tagup Pro
- Links to social media, messaging apps, or other external services are provided for convenience only
- We make no warranties regarding third-party services
Third-Party Authentication Services:
We are not responsible for:
- The availability, reliability, or performance of third-party authentication services such as Google Sign-In
- Security breaches, unauthorized access, or data loss related to your third-party accounts (e.g., your Google account)
- Changes to third-party authentication policies, terms, or service offerings
- Discontinuation or interruption of third-party authentication services
- Your inability to access Tagup Pro due to issues with third-party authentication providers
- The accuracy or security of information provided by third-party authentication services
- Compliance issues arising from your use of third-party authentication services
- Data practices, privacy policies, or security measures of third-party authentication providers
If you experience issues with Google Sign-In or other third-party authentication, you should:
- Contact the third-party provider directly (e.g., Google Support)
- Contact our support team at support@tagup.pro if you need assistance accessing your account
Authentication Service Interruption:
In the event that third-party authentication services become unavailable, we will make reasonable efforts to:
- Provide alternative authentication methods (e.g., password reset)
- Notify users of any extended outages
- Assist users in regaining access to their accounts
However, we cannot guarantee uninterrupted access via third-party authentication services.
Analytics and Tracking:
- We are not responsible for any issues arising from analytics tracking or cookie usage
- Analytics data is provided for general insights and may not be completely accurate
Limitation of Liability:
To the fullest extent permitted by law, Tagup Pro, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or relationship information
- Loss of goodwill or reputation
- Cost of substitute services
- Business interruption
- Any other intangible losses
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
Maximum Liability:
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to us in the twelve (12) months prior to the claim (or $100 if you have not paid anything).
15. Indemnification
You agree to indemnify, defend, and hold harmless Tagup Pro, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Service or PWA
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your User Content or the storage of contact information without proper consent
- Your use of third-party services accessed through Tagup Pro
- Any misrepresentation made by you
- Your violation of applicable laws or regulations
16. Privacy and Data Protection
Your relationship data and personal information are subject to our Privacy Policy, which forms an integral part of these Terms. By using Tagup Pro, you agree to our data collection, use, protection, and sharing practices as outlined in our Privacy Policy.
Key Privacy Commitments:
- We do not sell, rent, or share your relationship data with third parties for marketing purposes
- You own your relationship data
- You can export your data at any time
- You can delete your account and data at any time
- We implement enterprise-grade security measures to protect your data
- We comply with applicable privacy regulations including GDPR and CCPA
For complete details, please review our Privacy Policy at https://tagup.pro/privacy.
17. Governing Law and Disputes
Governing Law:
These Terms are governed by the laws of North Carolina, United States, without regard to conflict of laws principles.
Dispute Resolution:
Any disputes arising from these Terms or your use of Tagup Pro shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Arbitration Agreement:
- You agree to resolve disputes through individual arbitration rather than court proceedings
- Arbitration will be conducted in North Carolina or remotely by videoconference
- You waive your right to participate in class actions or class arbitrations
- The arbitrator’s decision is final and binding
Exceptions:
Either party may seek injunctive relief in court for intellectual property disputes or violations of these Terms that could cause irreparable harm.
Informal Resolution:
Before initiating arbitration, you agree to contact us at
support@tagup.pro to attempt to resolve the dispute informally for at least 30 days.
18. Changes to Terms
We may update these Terms as Tagup Pro evolves from beta to full release or as we add new features and functionality. When we make changes:
- We will update the “Effective Date” at the top of this document
- We will notify you of material changes via email or through the Tagup Pro platform
- For significant changes, we may require your acceptance of the updated Terms
- Continued use of the Service after changes become effective constitutes acceptance of the updated Terms
Your Options:
- If you do not agree with updated Terms, you may delete your account and stop using the Service
- You can export your data before terminating your account
- Material changes will not apply retroactively
19. General Provisions
Entire Agreement:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tagup Pro regarding the Service.
Severability:
If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No Waiver:
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment:
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Notices:
Notices to you may be sent via email to the address associated with your account or through the Tagup Pro platform. Notices to us should be sent to
legal@tagup.pro.
Force Majeure:
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or internet/telecommunications failures.
Relationship:
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Tagup Pro.
20. Contact Information
For questions about these Terms of Service, please contact us at:
General Inquiries:
support@tagup.pro
Legal Matters:
legal@tagup.pro
Website:
https://tagup.pro
Legal Disclaimer: These terms are specific to Tagup Pro’s professional relationship management services. Users should consult legal counsel for questions about compliance with professional obligations, confidentiality requirements, or data protection regulations in their jurisdiction.
Acknowledgment: By using Tagup Pro, creating an account, or installing our Progressive Web App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Last Updated: December 13, 2025
Effective Date: January 15, 2025
Version: 2.0